- Live Streaming**
- Customer Support 24/7
- Increased odds
- Betting Exchange
- Live results
- Live Streaming
Set up in 2004, Matchbook was one of the first betting operators to attempt to build on the betting exchange model, and they’ve worked hard to create a name for themselves in the sports betting sector, producing a site that is able to compete with the likes of Betfair, as well as expanding into a casino and live casino.
In this review, we will be looking at everything that Matchbook has to offer, starting with their £10 welcome offer, weighing up how much value it offers to punters. We will also be focusing on the other important elements of the website, including the quality of their customer support, mobile compatibility, and banking options, to give you all of the information that you need to decide whether to use Matchbook as your preferred betting exchange.
Overall Rating: 1/10
- Matchbook mobile app
- Live betting
- Lay betting
- The Sign Up Offer at Matchbook
- How to Register?
- Depositing Funds
- Ongoing Promotions
- Placing Bets at Matchbook
- In-Play Betting
- Matchbook Mobile App
- Reputation and License
Solid £10 Matchbook New Customer Offer
Offering a welcome bonus is now standard practice in the online betting industry, and Matchbook have come up with a solid £10 welcome bonus that is one of the more innovative promotions for new customers that we’ve come across so far.
Most welcome bonuses come in the form of a free bet, but in the case of Matchbook, the bonus is awarded as free money, once your first bet is settled. Once you have registered your account and made a deposit, the operator guarantees to match your first bet up to £10 (without the need of entering a Matchbook promo code), which is a form of bonus that will be welcomed by many punters.
As you would expect, there are terms and conditions associated with the Matchbook signup offer. The qualifying bet that is eligible for the Matchbook welcome offer must be placed within seven days of registering your account at odds of 2.0 or higher. It is obviously only available for new customers, and it can’t be used by those who make their first deposit using Skrill, NETELLER or paysafecard for their first deposit.
The bonus money is subject to a wagering requirement of x1 at odds of 2.0 or higher. But overall, we rate this as one of the better welcome bonuses available to punters.
How to Create Your Matchbook Betting Account
In order to make your first deposit and to claim your Matchbook new account offer, you will have to make a registration, but fortunately, this process is quick and easy.
To start the registration procedure, you simply click on the red Join Matchbook icon at the top right-hand side of the homepage. This will open the registration form, which consists of four stages, all of which are straightforward to complete. Following the instructions on-screen, you will be asked to enter relevant details including your name, address, email address, contact number, preferred currency, username, and password.
Once these details have been completed, you can then make your first deposit, which we will go into in more depth in the next section.
It is important to be aware that the operator may ask for additional identity verification after the registration process. This is in order to ensure that the site remains safe for everyone, and while it can be inconvenient, the verification process is relatively quick. You simply need to upload copies of relevant identity documents such as a passport or driving licence, and once these have been checked, your new account will be fully operational and ready to use.
Funding Your Account
Once you’ve set up your new account, you will then have the option of making your first deposit, which involves choosing your banking option.
Modern online sports bettors have become used to accessing a range of different banking methods, according to their preference, and Matchbook do a good job of meeting this demand by offering many popular deposit methods, including NETELLER, Skrill, paysafecard, Visa and Mastercard.
- Bank Transfer
To start the deposit process, you first need to choose your preferred option. This is done by clicking on the icon that represents your choice, and then following the helpful on-screen instructions to provide the relevant details. In the case of e-Wallet payments, for example, this may mean inputting the name of your account, while card payment methods will require you to provide relevant details such as your card number, expiry date and security code.
Once you have chosen your preferred method, you can then opt to make your first deposit, and once your first bet has been settled, your Matchbook joining offer will be activated, and the bonus will be automatically credited to your account within 72 hours. There will be no need to use any specific Matchbook bonus code. In addition, your banking details will be stored and available the next time that you choose to use the site.
Regular Promotions at Matchbook
- Live Betting
- Mobile & Tablet App
- Early Payout / Cash Out
- Live Streaming
While an attractive welcome bonus is a definite positive when choosing an online betting site, it is also important to check out how many other regular promotions are on offer.
Unfortunately, at the time of writing, Matchbook do not appear to offer promotions to regular punters. The Promotions section on their home page states that they provide better odds than their rivals on markets associated with the Rugby World Cup and the latest golf event on the European Tour, but in our opinion, these do not count as promotions. Hopefully, this is something that Matchbook will revisit in the future, as rewarding regular customers can be a good way to encourage site loyalty.
Anyone who regularly plays online casino games will know that modern online casino operators offer a variety of VIP and Rewards Programs to their regular players, which can include many perks.
Sadly, such programs are a rarity for sports punters, and Matchbook so far appears to be following the standard model for sports betting companies in not offering any Reward or VIP Programs, which is a disappointment, and something that we feel they should review going forward, as sports punters would appreciate such promotions from their favourite sportsbook sites.
Placing a Bet Is Straightforward with Matchbook
As Matchbook is a betting exchange, rather than a traditional sportsbook, it operates a different type of betting model, and as newcomers to betting exchanges often find this type of betting confusing at first, Matchbook have developed a quick and intuitive method for making your bet.
To get your bet on with Matchbook, you first need to find the event that you are interested in betting on and then the market where you want to bet. Upon opening a typical Matchbook market, you will find that there are two prices for each selection.
The two prices represent different sides of the same selection. With Matchbook, as with all betting exchanges, you are given the option of betting on a selection to win or betting on it to lose, a practice that is known as ‘laying’. To make your bet, whether you are backing or laying, you will click on the relevant box, with the blue-coloured boxes representing bets to back and the pink boxes displaying lay betting odds. Your bet will then appear in the betting slip, which will give you the option of adjusting your stake and will also show you the potential profit or loss of your bet.
With any betting exchange, having access to a wide variety of markets is key, and we are pleased to say that Matchbook covers most of the popular sports in-depth, while there is plenty of liquidity in all of the main markets, so you should be able to get your bet matched without too much difficulty.
An Ideal Site for Live Betting
Live betting as a form of popular sports betting has grown dramatically in recent years, alongside the development of the exchange betting model, which is no surprise as betting exchanges such as Matchbook are ideally designed to accommodate the demands of live betting punters.
Every market on the website will effectively become a Live market as soon as the event has started, and the clearly laid out boxes show how the odds are fluctuating from minute to minute, enabling In-Play fans to follow the action and implement their strategies.
Events that are about to start will appear prominently on the home page, and at the top of the list for each sports category that is located on the left-hand side. There is, unfortunately, no live streaming of sports events, which is disappointing, but overall, this is an excellent operator for fans of In-Play betting.
Smooth Mobile Betting
These days, sports punters expect to be able to bet at their convenience, using their mobile devices, and Matchbook have produced an excellent mobile betting product.
You can download dedicated apps from the relevant app stores, depending on which operating system you are using, and you can find links via the Mobile Applications section of the home page to enable you to download the apps.
The app itself is one of the best we have come across, offering a smooth and intuitive interface, and providing access to all features, including markets and account details.
Variety of Withdrawal Options
Nobody wants to be left waiting to get hold of their money, which is why it is important to consider withdrawal efficiency of the operator before signing up.
When it comes to withdrawing your funds, Matchbook provides several banking methods which cover the main options of Bank transfer, Visa, Visa Electron, NETELLER and Skrill, so should meet the needs of most sports punters.
- Bank Transfer
The speed of withdrawals from Matchbook is in line with industry standards, with e-Wallet withdrawals being processed within 1-2 days and card and Bank transfer withdrawals taking up to 5 days. Although the pending time of up to 72 hours is longer than ideal, there doesn’t appear to be a withdrawal limit or fee with Matchbook, which will be welcomed by exchange betting fans.
Effective and Efficient Customer Service
No matter how experienced you are as a sports punter, there will be occasions when you need to contact a customer service agent to resolve queries or problems, which is where their customer support comes in.
Matchbook Complete Bookmaker Profile
- Phone Support Currently Offline
- Live chat
Managed by: Matchbook
With Matchbook, there are several contact options that you can use to get in touch with customer support, including a telephone number and email contact. There is also a live chat, available on a 24/7 basis and a comprehensive FAQ section, which answers many of the most common queries. Overall, we feel the customer support offers an effective and responsive service for sports betting fans.
A Reliable and Reputable Site
Whatever you are looking for in a sports betting site, it is also important to be sure that you are using a reputable and fully licensed operator. In the case of Matchbook, that reassurance is provided by the fact that they hold a license with the UK Gambling Commission (UKGC). The UKGC is one of the most respected licensing organisations in the industry and requires all its license holders to adhere to the highest standards of customer protection and online security.
In addition, Matchbook have partnered up with organisations such as GamStop and GamCare as part of their public commitment to promoting safe and socially responsible gambling.
Matchbook offer its customers a wide range of sports and markets to bet on.
You can choose other bookmakers from our list of recommended bookmakers.
It has proven hard for new betting exchanges to enter the market in recent years, but Matchbook are a success story. Their offer to sports betting punters, including their £10 Matchbook offer for new customers, is a strong one. Combined with effective mobile compatibility, strong licensing credentials and one of the best customer support services in the industry, this makes Matchbook a serious player in the betting exchange sector and well worth a look.
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